Privacy Policy

Custom Beat Studio attaches particular importance to protecting your personal data. This privacy policy informs you about how we collect, use, and protect your information. We are committed to respecting the General Data Protection Regulation (GDPR) and Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.

We collect the following data: Identification data: - First and last name - Email address - Phone number - Postal address (if necessary) Order data: - Information about the song recipient - Event details (birthday, wedding, etc.) - Musical preferences - Shared anecdotes and memories - Order history Technical data: - IP address - Cookies and trackers - Navigation data Payment data: - Billing information - Transaction history (banking data is processed by our secure payment providers)

Your data is used for: 1. Service execution: - Create your custom song - Communicate on your project progress - Deliver final files - Manage revisions and modifications 2. Commercial management: - Process your payments - Issue invoices - Manage customer service 3. Marketing communication (with your consent): - Send our newsletter - Inform about promotional offers - Share our news 4. Service improvement: - Analyze site performance - Understand customer preferences - Improve user experience

Your data is retained for the following periods: - Account data: Throughout the business relationship + 3 years - Order data: 10 years (accounting and tax obligations) - Prospecting data: 3 years from last contact - Cookies: 13 months maximum After these periods, your data is deleted or anonymized, unless there is a legal obligation for longer retention. Your custom audio files are kept for 90 days after delivery. After this period, they are archived then permanently deleted after 2 years.

We never sell your personal data. Your data may be shared with: 1. Technical providers: - Web host (Vercel) - Payment services (Stripe, Payzone) - Communication tools (email services) - Analytics tools (Google Analytics, with IP anonymization) 2. Subcontractors: - Composers and producers (only information necessary for creation) - Digital delivery services 3. Legal authorities: - Upon judicial or administrative request - To comply with a legal obligation All our partners are bound by strict confidentiality agreements and can only use your data within the framework of provided services.

Our site uses cookies for: 1. Essential cookies (mandatory): - Cart management - User session - Site security 2. Analytical cookies (with consent): - Google Analytics (anonymized) - Performance analysis 3. Marketing cookies (with consent): - Personalized ads - Social networks You can manage your cookie preferences at any time via our consent banner or your browser settings. Refusing certain cookies may limit access to certain site features.

In accordance with GDPR, you have the following rights: - Right of access: Obtain a copy of your data - Right of rectification: Correct inaccurate data - Right to erasure: Delete your data (under conditions) - Right to limitation: Limit the processing of your data - Right to object: Object to the processing of your data - Right to portability: Receive your data in a structured format - Right to withdraw consent: At any time - Right to define post-mortem directives: On the fate of your data To exercise these rights, contact us: - By email: contact@custom-beat.com - By mail: Mixologie SARL résidence Shehrazade 3, floor 5, N°22, Palmiers, Casablanca, Morocco We respond within 30 days maximum. You also have the right to lodge a complaint with the National Commission for the Control of Personal Data Protection (CNDP) in Morocco.

We implement technical and organizational measures to protect your data: Technical measures: - SSL/TLS encryption for all transmissions - Secure servers and regular backups - Firewalls and intrusion prevention systems - Data access via strong authentication - 3D Secure protocol for payments Organizational measures: - Limited data access (principle of least privilege) - Team training on data protection - Security incident management procedures - Confidentiality contracts with all collaborators Despite these measures, no system is infallible. In case of data breach, we will inform you within 72 hours in accordance with GDPR.

We reserve the right to modify this privacy policy at any time to reflect: - Regulatory changes - Changes in our practices - New site features Any substantial modification will be notified to you by email and/or via a banner on the site. The last update date is indicated at the top of this page. We encourage you to regularly consult this policy to stay informed about how we protect your data.

For any questions regarding this privacy policy or exercising your rights: Mixologie SARL Email: contact@custom-beat.com Phone: +212 600 051 819 Address: résidence Shehrazade 3, floor 5, N°22, Palmiers, Casablanca, Morocco Patente: 34793316 | Tax ID: 14482480 | ICE: 000209719000059 Data Protection Officer: Email: dpo@custom-beat.com (or contact@custom-beat.com) We commit to responding as soon as possible.